Le Lotus Clinique - Digital Marketing Case Study | Digital Genix Solutions

LE LOTUS CLINIQUE

Digital Marketing Case Study: Meta Advertising & Instagram Growth Strategy

Industry Aesthetic & Medical Spa Services
Campaign Duration May - December 2025 (7+ months)
Locations 6 Cities Across Pakistan

Executive Summary

Our agency executed a comprehensive digital marketing strategy for Le Lotus Aesthetic Clinic, combining paid Meta advertising with organic Instagram content optimization. The campaign achieved exceptional results through strategic WhatsApp integration, viral meme content, and multi-city targeting across Pakistan's major metropolitan areas including Lahore, Karachi, Islamabad, Rawalpindi, Multan, and Peshawar.

Results at a Glance

Meta Advertising
PKR 3.89M
Total Ad Spend
Reach
6.19M
People Reached
Conversions
8,441
Total Conversions
Cost Efficiency
PKR 40-461
Avg Cost Per Result
Instagram Organic
1.42M
Organic Views (Top 4 Posts)
Profile Growth
89,817
Profile Visits (+12.5%)
Engagement
91,881
Profile Activity (+12.4%)
Viral Content
14,600
Total Shares

Client Objectives

  • Generate high-quality leads at competitive cost-per-acquisition
  • Build brand awareness across multiple Pakistani cities
  • Drive direct customer conversations through messaging platforms
  • Increase Instagram engagement and profile visits
  • Create viral, shareable content that resonates with target audience

Our Strategy & Approach

1. Multi-Platform Integration

We developed a cohesive strategy leveraging both paid Meta advertising and organic Instagram content to maximize reach and engagement while minimizing acquisition costs.

WhatsApp-First Approach

Prioritized WhatsApp as the primary conversion channel, recognizing Pakistani users' preference for direct messaging

Viral Content Strategy

Created shareable meme-style content featuring patient testimonials and treatment showcases

Geographic Diversification

Campaign Budget Optimization across Lahore, Karachi, Islamabad/Rawalpindi, Multan, and Peshawar

Service-Specific Targeting

Dedicated campaigns for high-demand services like laser treatments and scar removal

Campaign Architecture

We structured the campaign across 25 distinct initiatives, each optimized for specific objectives and geographic markets.

Objective Type Results
WhatsApp Conversations 11,530 leads
Form Submissions 3,178 leads
Profile Visits 175,942 visits
Awareness Building 943K reach
Views 21,584,513
Post Share/Saves 13,804
Engagement 2,711,064

Instagram Viral Content Strategy

One of our most successful innovations was the development of shareable, meme-style content that humanized the aesthetic clinic experience while driving massive organic engagement.

Meme Content Performance

Post Type Views Shares Profile Activity
Couple Testimonial Meme 548K 3,600 5,675
Hydra-Facial with SALVI 544K 11,000 23,317
Treatment Procedure 177K
Patient Testimonial 154K

Why Meme Content Worked

  • Relatability: Featured real couples and patients, making aesthetic treatments feel accessible and normal
  • Shareability: The Hydra-Facial post achieved 11,000 shares, generating massive organic reach
  • Authenticity: Used actual patient names and experiences, building trust and credibility
  • Profile Drive: The SALVI post drove 23,317 profile visits, 4x higher than the couple testimonial

Top Performing Campaigns

Our WhatsApp-focused campaigns consistently delivered the lowest cost-per-result, validating our strategy of prioritizing direct messaging as the primary conversion channel.

Performance Max Campaign Performance Stats

Top Performing Paid Campaigns

Campaign Results Spend CPR
WhatsApp | Sale | Service Specific 296 29K Rs98
CBO - WhatsApp - Lahore - Karachi - Isb/Rwp 976 155K Rs158
Lahore WhatsApp 61 13K Rs206
WhatsApp - Centre Specific 5,665 1.23M Rs217
Lahore - Lead - Scar/Laser 931 228K Rs245

Key Insights & Learnings

What Worked Exceptionally Well

  • WhatsApp as Primary Channel: Pakistani audiences strongly prefer WhatsApp for healthcare inquiries, resulting in 78% lower CPR compared to form submissions
  • Viral Meme Content: Our humanized, shareable content strategy generated 1.42M organic views with just 4 posts
  • Geographic Diversification: Multi-city CBO campaigns achieved efficient scale without sacrificing performance
  • Service-Specific Targeting: Laser and scar removal campaigns delivered high-intent leads at competitive costs
  • Awareness Efficiency: Achieved nearly 1M reach for brand building with just 2% of total budget

Optimization Opportunities

  • Instagram Messaging ROI: Instagram DM campaigns showed higher CPR (PKR 6,617) suggesting audience preference for WhatsApp
  • Attribution Setup: Profile visit campaigns lacked conversion tracking, making it difficult to assess true ROI
  • Lead Form Performance: Some conversion lead campaigns showed technical tracking issues, requiring pixel and API optimization

Overall Impact & ROI

Lead Generation
8,441
Conversions at PKR 461 avg CPR
Brand Awareness
6.19M
Total reach + organic amplification
Engagement
2.7M
Post engagements + 21.6M video views
Profile Growth
+12.5%
91,881 total activity with 89,817 visits
Viral Reach
14,600
Shares on meme content
Direct Conversations
11,530
New messaging contacts initiated

Strategic Recommendations for Scale

Double Down on WhatsApp

Reallocate 40% more budget to WhatsApp campaigns given their 78% lower CPR. Launch additional service-specific WhatsApp campaigns for other aesthetic procedures.

Scale Viral Content Production

Produce 2-3 meme-style posts monthly featuring patient testimonials. Allocate small ad budget to seed viral content and maximize organic amplification.

Implement Advanced Tracking

Deploy Meta Conversions API to improve attribution accuracy. Set up enhanced measurement for profile visit campaigns to track downstream conversions.

Build Retargeting Funnels

Create custom audiences from 175K profile visitors and 2.7M engagers. Launch sequential retargeting campaigns with promotional offers.

Expand Geographic Testing

Given CBO success, test campaigns in tier-2 cities. Maintain city-specific creative while leveraging national budget optimization.

Develop Service Portfolio

Launch dedicated campaigns for additional high-margin procedures. Replicate the scar/laser campaign structure for other aesthetic treatments.

Optimize Creative Mix

Shift Instagram DM budget to Instagram Stories with WhatsApp CTAs. Test video testimonials versus static meme formats for maximum virality.

Our integrated approach for Le Lotus Aesthetic Clinic demonstrates the power of combining data-driven paid advertising with authentic organic content. By recognizing Pakistani consumers' preference for WhatsApp engagement and developing shareable content that resonated culturally, we achieved exceptional cost efficiency while building substantial brand awareness.

The campaign's success validates three core principles: prioritize channels where your audience naturally communicates, create content worth sharing rather than just content worth clicking, and leverage geographic diversification without sacrificing personalization.

PKR 40-461 cost-per-result | 1.42M organic views | +12.5% profile growth

This case study demonstrates our agency's ability to deliver measurable ROI while building authentic brand connections in competitive markets.

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